Extra Savings Available for Income Qualified Customers

Income-qualified customers are eligible for a number of programs and offers that can help them reduce energy use and save on monthly energy costs. Our income-qualified program has two-tiers, highlighted in the table below, one for customers at or below 60% of the state median income (SMI) and another for customers making between 60% and 80% of SMI. Income levels for both tiers are included in the table below.


Income Eligible Program

Renters or homeowners making 60 percent or less of the state median income are eligible for:

  • Fuel assistance and reduced utility rates.
      • Find full details and contact information below.
  • NO-COST Home Energy Assessments through Housing Assistance Corporation (HAC) which includes:
      • NO-COST insulation and air sealing
      • Potential heating system upgrade (if existing system is determined to be highly inefficient)
      • Potential appliance upgrades
      • NO-COST high-efficiency lighting

Enhanced Residential Program

Renters and customers that are between 60% and 80% of the state median income are also eligible to receive are No-Cost Home Energy Assessments including:

  • Access 100% off recommended insulation and air sealing
  • NO-COST LED bulbs (Only if replacing Incandescent Bulbs. CFLs are not eligible for replacement.)
  • NO-COST Low-flow showerhead and faucet aerators
  • NO-COST Advanced Power Strips
  • Information on available rebates to make upgrades to your appliances, thermostats, and HVAC equipment

Click here for the Income Eligible flyer in English
Click here for the Income Eligible flyer in Spanish
Click here for the Income Eligible flyer in Portuguese

Income Eligible Multi-Family Retrofit Program

If 50 percent or more of the tenants are below designated income levels you may qualify for the Income Eligible Multi-family Retrofit Program. Click here to learn more or call 617-348-6425. Buildings not meeting the 50 percent threshold can participate through the standard multi-family offering by giving us a call at 1-800-797-6699.


Get started today!

Click the buttons below to either sign up online or give us a call.


Additional Income-Eligible Energy Services:

Your income level and household size may also qualify you for a variety of additional programs including fuel assistance and reduced utility rates. Contact information to find out more is below.

For help managing past due electric bills:
Call Eversource at (866) 315-2496 and ask about their new Arrearage Forgiveness Program

To inquire about gas discount rates:
Call National Grid at (800) 532-9600

To inquire about electric discount rates:
Call Eversource at (800) 566-2080

To apply for fuel assistance:
Contact South Shore Community Action Council
During the winter months, you can call (877) 383-5243
During the rest of the year, please call (508) 778-0870