Extra Savings Available for Income Qualified Customers

Income-qualified customers and renters are eligible for a number of programs and offers that can help them reduce energy use and save on monthly energy costs. Our income-qualified program has two tiers, highlighted in the table below: one for customers with an annual gross household income at or below 60% of the state median income (SMI), and another for customers making between 60% and 80% of SMI. Income levels for both tiers are included in the table below.

New! E-Bike Incentive for Income Eligible Customers


Find out if you qualify for our Income Eligible or Enhanced Residential Offerings

Please call 1(800) 797-6699 for income verification questions and paperwork. You don't need to verify your income to schedule a no-cost home energy assessment.

Income Eligible Program

Renters or homeowners with an annual gross household income of 60 percent or less of the state median income are eligible for:

  • Fuel assistance and reduced utility rates.
      • Find full details and contact information below.
  • NO-COST Home Energy Assessments through Housing Assistance Corporation (HAC) which includes:
      • NO-COST insulation and air sealing
      • Potential heating system upgrade (if existing system is determined to be highly inefficient)
      • Potential appliance upgrades
      • NO-COST high-efficiency lighting

Enhanced Residential Program

Renters and customers with an annual gross household income between 60% and 80% of the state median income are also eligible to receive No-Cost Home Energy Assessments including:

Click here for the Income Eligible flyer in English

*Not available for renters. Landlord/owner can qualify for HVAC rebates if eligible for the Enhanced Residential program.

Income Eligible Multi-Family Retrofit Program

If 50 percent or more of the tenants are below designated income levels you may qualify for the Income Eligible Multi-family Retrofit Program. Click here to learn more or call 617-348-6425. Buildings not meeting the 50 percent threshold can participate through the standard multi-family offering by giving us a call at 1-800-797-6699.

Get started today!

Click the buttons below to either sign up online or give us a call.

Additional Income-Eligible Energy Services:

Your income level and household size may also qualify you for a variety of additional programs including fuel assistance and reduced utility rates. Contact information to find out more is below.

For help managing past due electric bills:
Call Eversource at (866) 315-2496 and ask about their new Arrearage Forgiveness Program

To inquire about gas discount rates:
Call National Grid at (800) 532-9600

To inquire about electric discount rates:
Call Eversource at (800) 592-2000

To apply for fuel assistance:
Contact South Shore Community Action Council
During the winter months, you can call (877) 383-5243
During the rest of the year, please call (508) 778-0870