Extra Savings Available for Income Qualified Customers

Income-qualified customers and renters are eligible for a number of programs and offers that can help them reduce energy use and save on monthly energy costs. Our income-qualified program has two tiers, highlighted in the table below: one for customers with an annual gross household income at or below 60% of the state median income (SMI), and another for customers making between 60% and 80% of SMI. Income levels for both tiers are included in the table below.

Find out if you qualify for our Income Eligible or Enhanced Residential Offerings

Please call 1(800) 797-6699 for income verification questions and paperwork. You don't need to verify your income to schedule a no-cost home energy assessment.

Income Eligible Program

Renters or homeowners with an annual gross household income of 60 percent or less of the state median income are eligible for:

  • Fuel assistance and reduced utility rates.
      • Find full details and contact information below.
  • NO-COST Home Energy Assessments through Housing Assistance Corporation (HAC) which includes:
      • NO-COST insulation and air sealing
      • Potential heating system upgrade (if existing system is determined to be highly inefficient)
      • Potential appliance upgrades
      • NO-COST high-efficiency lighting

Click here for the Income Eligible flyer in English

Enhanced Residential Program

Customers with an annual gross household income between 60% and 80% of the state median income are also eligible to receive No-Cost Home Energy Assessments and:

  • Access to 100% off: 
    • Recommended insulation and air sealing
    • Pre-weatherization barrier mitigation
    • Pre-electrification barrier mitigation
    • Whole-home heat pump installations

To access 100% cost coverage on program incentives for pre-weatherization barrier mitigation, pre-electrification barrier mitigation, and whole-home heat pump installations, you must work with our turnkey lead vendor that will manage your project from start to finish. If you prefer to work with your own qualified Mass SAVE Contractor, you are still eligible to receive the standard moderate-income whole-home rebate of $16k and access to the Mass Save Heat Loan for 0% financing on certain program measures. 

  • No Cost:
    • Low-flow showerhead and faucet aerators
    • Advanced Power Strips
  • Information on available rebates to make upgrades to your appliances and thermostats

Income Eligible Multi-Family Retrofit Program

If 50 percent or more of the tenants are below designated income levels you may qualify for the Income Eligible Multi-family Retrofit Program. Click here to learn more or call 617-348-6425. Buildings not meeting the 50 percent threshold can participate through the standard multi-family offering by giving us a call at 1-800-797-6699.

Get started today!

Click the buttons below to either sign up online or give us a call.

Additional Income-Eligible Energy Services:

Your income level and household size may also qualify you for a variety of additional programs including fuel assistance and reduced utility rates. Contact information to find out more is below.

For help managing past due electric bills:
Call Eversource at (866) 315-2496 and ask about their new Arrearage Forgiveness Program

To inquire about gas discount rates:
Call National Grid at (800) 532-9600

To enroll in the electric utility discount rate:
If your household meets the Income Eligibility requirements above, you are eligible for the electric utility discount rate, which reduces your total electric bill by 42%. To enroll, apply for fuel assistance (below) or apply through Eversource.

How to apply for the electric discount rate

If you are currently enrolled in one of the programs listed below, you can submit proof of your participation to Eversource as an alternative way to get on the discount rate. However, we highly recommend you apply for fuel assistance to help pay for your heating bills.

    • Supplemental Security Income (SSI)
    • Transitional Aid to Families with Dependent Children (TAFDC)
    • Emergency Aid to Elderly, Disabled and Children (EAEDC)
    • Food Stamps
    • Refugee Resettlement Benefits
    • MassHealth Standard, CarePlus, or Limited1
    • Head Start
    • Free and Reduced School Lunch or Breakfast Program
    • MassVeterans Benefits (G.L.c. 115)
    • Dependency & Indemnity Compensation (DIC) for Surviving Spouse or Parents of Veterans
    • Improved Veterans Disability Pension
    • ConnectCare Plan, Types 1, 2, or 3A
    • Health Safety Net Plan – Primary or Secondary
    • Women, Infants & Children (WIC)

To apply for fuel assistance:
Contact South Shore Community Action Council: Apply online or
During the winter months, you can call (877) 383-5243
During the rest of the year, please call (508) 746-6707

More information

Enrolling in fuel assistance will automatically enroll you in the electric utility discount rate program.

When contacting SSCAC, please have the following documents:

  • photo identification
  • a list of all household members
  • proof of income
  • information on your heating or electric bills
  • an active lease or mortgage statement